Trust Building

Every action can build trust

Ask yourself this:

When I talk to, interact with, or lead someone – is it a trust-building exercise or not?

Some questions for you to think about:

• Does the other person feel heard?
• Are my actions consistent with their expectations?
• If something breaks, do they feel confident you’ll care?

These questions apply to conversations, events, product, or anything else where we engage with anyone other than ourselves.

Simple to ask, hard to execute on.