Who you think you are matters. When someone attacks your identity, there is an extra sting to it. Even if the other person is unaware, an attack on how you see yourself can stop you in your tracks.
I’m still trying to understand how to get past it. I have some lessons, though.
- Make the other person aware that you are hurt.
- Step away from the conversation if you can
- Promise to continue the conversation when there are cooler heads
- Ask yourself, was this person aware. Don’t do this at the moment, do it afterward, with some time in between.
- Write down what it was, if they weren’t aware, you’d need to have language around it when you explain it to them.
- Once you explain it to them, and they do it again, step away, and do not do business with them anymore.
It’s hard, and I still have trouble with it.
This list helps me get things done, though.
From the desk of Adam Thomas 